Insurance Information

At Interactions Counseling and Intervention Center, Inc., day and evening hours are available by appointment for both in-person and virtual consultations. Call Shari Bennett, Director, at (978) 392-9600, ext. 1, to discuss the issues you wish to address and refer you to the most appropriately skilled clinician. Once you are matched with a therapist, she will send you the paperwork that must be completed and sent back electronically before the appointment can take place.

We accept the following insurance plans:

  • Tufts Commercial Plans
  • Harvard Pilgrim
  • United Behavioral Health
  • Optum Commercial Plans
  • Blue Cross/Blue Shield Plans

For those wishing not to use insurance, we will discuss our fees and payment options with you. Pursuant to the No Surprises Act (HR133, Title 45 Section 149.610), we will give you a “good faith” estimate for the cost of therapy

Good Faith Estimate Notice

Notice to Clients and Prospective Clients

Under the “No Surprises Act” law, healthcare providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a good faith estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your healthcare provider and any other provider you choose for a good faith estimate before you schedule a service or at any time during treatment.

If you receive a bill that is at least $400 more than your good faith estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a good faith estimate or how to dispute a bill, see your estimate or visit this website. You can also visit our office, conveniently located in the Gateway Building on Rt. 110 in Westford, MA. We are within 20 minutes of the Ayer, Concord, Fitchburg, Lowell, and Nashua areas. We also provide virtual therapy appointments to anyone in the state.